AAOS Now, September 2009
Communication pitfalls and pearls
Dr. Amalgam is a 53-year-old orthopaedic surgeon and a partner in a mid-sized group practice. He has a simple model of clinical care: “find the problem and fix it.” But Dr. Amalgam also recognizes the need to improve his communication skills to enhance his practice and his status in the community. Although he is confident in his technical skills, Dr.